Cancellation & Refund Policy:

Certification Exam Fee – (Governed by PMO Global Institute)

If canceled after 72 hours of subscription, then no refund will be issued.
In the case that PMO Global Institute cancels the subscription within 72 hours, then a 100% refund will be made.

Classroom Training/Instructor-led Training

Global Compass reserves the right to postpone/cancel an event or change the location of an event because of insufficient enrollments, instructor illness, or force-majeure events (like floods, earthquakes, political instability, etc.)

• If Global Compass cancels an event, a 100% refund will be paid to the registrant.
• If a registrant cancels 15 days or more before the event, 25% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
• If a delegate cancels 7 days or more before the event, 50% of the total paid fee will be deducted, and the remaining amount will be refunded back to the delegate.
• If a delegate cancels 7 days or less before the event, no refund will be issued.
• In the case of a discounted product sale, no refund will be given in any case.

Baseline – Project Management Office (PMO) Software – Governed by PMOGI

• Baseline PMO Software is committed to total client satisfaction. We provide a “Startup” plan which is free to use for an unlimited period. All our paid plans start with a 15-day free trial (No Credit Card Required) so that you can find out if BASELINE PMO Software is a good fit for your business or not. If you are not completely satisfied within this period you can either avoid adding a payment method or request the account is terminated.

• Baseline PMO Software is a Paid Subscription-based Product and as such it has a no refund policy. Your Account is subject to this policy and to the terms set forth herein. While you can cancel your trial or paying account at any time, you will not be eligible for refunds, including for partially used subscriptions or downgraded subscriptions during a billing period. Cancellations during your subscription term do not entitle you to refunds, in whole or in part, including but not limited to applicable fees incurred by you upon billing such as conversion rate fluctuations, international bank transaction fees and overdraft fees.

Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) within 5 to 7 working days after intimation by the customer.

Note: All refunds will be processed within 30 days of receipt of the refund request as per policy.

if you have any queries, please write at sales@globalcompasshub.com